TABLE OF CONTENTS 1987 Crater Lake Rim Redevelopment Public Involvement Survey Page LIST OF TABLES iii INTRODUCTION 1 Content of the Questionnaire 2 Research Design 2 Questionnaire Administration 4 Nonresponse 6 Accuracy of the Sample 17 Limitations 18 HOW TO USE THIS REPORT 19 Open-Ended Questions 24 Appendices 25 RIM VILLAGE REDEVELOPMENTERNATIVES 27 General Visitor Sample Results 29 Lodge Guests Sample Results 31 Discussion 32 PARK DEVELOPMENT OBJECTIVES 39 General Visitor Sample Results 40 Lodge Guests Sample Results .• 43 VISITOR FACILITIES AND PROGRAMS 49 Lodging Facilities 50 Food Service Facilities 61 Gift/Souvenir Shop Facilities 65 Interpretive Facilities and Programs 69 Other Visitor Facilities 78 INDIVIDUAL AND VISITOR GROUP CHARACTERISITICS 81 TRIP CHARACTERISTICS 89 APPENDIX A - Questionnaire 97 APPENDIX B - On-site form 99 11 APPENDIX C - Background sheet 103 APPENDIX D - Cover letter 105 APPENDIX E - First reminder letter 107 APPENDIX F - Second reminder letter 109 APPENDIX G - Question 7 (open-ended comments about preferred alternatives) - Lodge visitors Ill APPENDIX H - Question 7 (open-ended comments about preferred alternatives) - General visitors 131 APPENDIX I - Question 28 (open-ended comments about campgrounds) - Lodge visitors 143 APPENDIX J - Question 28 (open-ended comments about campgrounds) - General visitors 147 APPENDIX K - Question 31 (open-ended comments about food services) - Lodge visitors 151 APPENDIX L - Question 31 (open-ended comments about food services) - General visitors 163 APPENDIX M - Question 34 (open-ended comments about gift\souvenir shop) - Lodge visitors 171 APPENDIX N - Question 34 (open-ended comments about gift\souvenir shop) - General visitors 179 APPENDIX 0 - Question 37 (open-ended comments about other visitor facilities) - Lodge visitors 187 APPENDIX P - Question 37 (open-ended comments about other visitor facilities) - General visitors 199 APPENDIX Q - Question 43 (open-ended comments about interpretive facilities and programs) - Lodge visitors 207 APPENDIX R - Question 43 (open-ended comments about interpretive facilities and programs) - General visitors 213 APPENDIX S - Question 52 (general open-ended comments) - Lodge visitors 217 APPENDIX T - Question 52 (general open-ended comments) - General visitors 229